FAQ
Q: Who we are?
A:We are Bluedio Online Store. Which advocated ultimate, fashion and simplicity, emphasizing music is most important spiritual enjoyment of mankind, focusing on revolutionary creation, pursuit ultimate attitude towards life. Hope you all get an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectation.
Q:About Product
A: All products are 100% genuine that will be fully tested before shipment. All photos displayed are all taken in kind by Bluedio.
Q: Can I change the name/address/color?
A: Please send us the right name/address/color. BUT we do not offer this service during all the big promotion.Pls double check your orders before making the payment.
Q:About Warranty Shippiment
A: Bluedio T7 Bluetooth Headphones User-defined Active Noise Cancelling Wireless Headset for phones and music with face recognition We offer 6 months warranty for each product without personal error use.
Q:About sign of parcel
A: Please open the parcel in post officer’s presence, if the parcel damaged or empty(stolen), please ask the post office to provide official document and make the compliant on the spot.
Q: About Feedback
A: We regard customers as our friends. We hope you can shop from us with more happiness and less worry. Please do not forget to leave us 5-Star feedback.
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